Nikita Mercado | Founder of Konektao | Offshore Teams in the Philippines | Global Workforce Leader

 

Nikita Mercado is the Founder of Konektao and a Global Workforce Leader specializing in building high-performing offshore teams in the Philippines.

She brings deep expertise in managing global workforces and delivering end-to-end workforce solutions, helping companies hire, manage, and scale remote teams through structured, human-first systems. Her work focuses on building operational frameworks that drive long-term, sustainable growth, particularly within BPO and offshore operations.

With over a decade of leadership experience, Nikita Mercado has helped startups, scaling companies, and enterprise organizations unlock the full potential of distributed teams across time zones and industries.

Her approach combines strategic outsourcing, cross-functional leadership, and performance-driven systems, grounded in experience across customer support, operations, project management, and EOR services.

She believes offshore teams don’t fail because of talent, but because of misalignment — and focuses on building teams that are aligned, accountable, and built to perform.

 

Connect with Nikita Mercado

LinkedIn: linkedin.com/in/nikitamercado

Website: nikitamercado.com

Konektao: konektao.com