Meet Nikita Jimenez Mercado

Founder & COO | Global Workforce Leader | Operational Strategist

As Founder and Chief Operating Officer of ForceMultiply, Nikita Jimenez Mercado brings deep expertise in managing global workforces, scaling remote teams, and building operational systems that drive sustainable growth. 

With over a decade of leadership experience, Nikita has led the charge in helping businesses unlock the power of distributed teams across multiple time zones and industries.

Her approach combines strategic outsourcing, cross-functional team leadership, and a strong foundation in customer support, project management, and BPO operations.